Employee Assistance Program (EAP)

An Employee Assistance Program (EAP) is a valuable workplace benefit that offers confidential counselling and support services to employees and their families. These programs address both personal and professional challenges, aiming to enhance overall wellbeing and foster a healthier, more productive work environment.

Our EAP services are available to all employees. Some programs extend the use of EAP services to their extended family members.  Check with your HR department if your services are employee only or for immediate family members.

We have a large network of psychologists and counsellors who are highly qualified and experienced in delivering counselling and coaching sessions for a wide range of issues. Each clinician is carefully matched to an employee based on their specific needs and the clinician's expertise. Learn more here.

The EAP can assist with a wide range of issues, including stress, anxiety, financial, relationship problems, workplace conflicts, bullying, domestic violence, trauma, change management and more. 

Our EAP services are inclusive and our well equipped to support minority and marginalised groups, by providing tailored, compassionate, and culturally sensitive care to meet unique needs. Learn more here.

Depending on your company’s policy, employees typically have access to three EAP sessions each calendar year. Some employers may offer up to six.  Additional sessions can also be made available to any employee at the clinician’s request subject to approval from the employer. 

Accessing an Employee Assistance Program is entirely free for you and your immediate family. The employer covers the cost, so individuals can benefit from EAP support services without any financial worries.

Utilising an EAP services does not impact job security. Employers typically encourage the use of wellbeing services to maintain a healthy and productive workforce. It is seen as a very positive service and people can access without fear or concerns.

Our EAP services are designed to be a safe and confidential space where an employee can discuss any personal or professional an employee might be facing.  All interactions between employees and EAP professionals are strictly confidential.  We adhere to stringent privacy standards and legal requirements.

Yes, EAP services are available 24/7 to ensure you have access to support whenever you need it.

If you're facing personal or professional challenges that are affecting your wellbeing, accessing an Employee Assistance Program can provide the support and guidance needed.